Resources
A critical component to maintaining our community is engaging with our elected officials, city officials and other agenciees. Below is a list of some useful resources.
Who to contact with……
| Concern | Who can help? | How to contact them |
Add’l Info |
|---|---|---|---|
| Noise (Loud Parties) | http://bpdnews.com/report-loud-parties/ | ||
| Noise (Environmental, construction, etc.) | Air Pollution Control Commission (APCC) during regular business hours (Monday through Friday, 9a.m. to 5p.m.) and BOS: 311 at all other times. | through the app or phone line |
Tips:
- Take Notes: Make sure to gather as much detail as possible. Try to focus on the facts and information that can help the agency resolve the issue. If there is a case or file number, write it down. Also write down any names of people you contacted.
- Use Technology: Many agencies have improved their ways of communication tremendously. A good example is 311. You can download an app and use it to document, request issues are addressed and track progress. When possible, attach pictures and videos. Sometimes, a picture really helps.
- Follow up: If you engaged with someone specifically, reach back out and ask for an update. Or come to our monthly meetings where representatives from the City Councilor, the Mayor and C-11 are regular participants. Be courteous: Our city and state officials want to help. Give them an opportunity to assess the information and respond to the issue.
- Avoid being confrontational. A smile and simple thanks can go a long way.